Shipping Policies

Hi! I’m a one-person business based in Nova Scotia. Every item is carefully created, packaged, and shipped by me or a local production partner. Thank you for supporting my work — and thank you for your patience!

Local Pickup (Dartmouth, NS)

If you’re local to Dartmouth, Nova Scotia, you can choose the Local Pickup option at checkout.

  • Timing: Orders are typically ready within 1–3 business days.

  • I’ll email you when your order is ready with:

    • The studio address

    • Weather-proof pickup bin location

    • A contact number for any questions

  • Your item will be packaged in a paper bag with your first name and last initial on it.

Shipping Timeline & Production Info

Many items are handmade or made-to-order. Here's a general guide:

Canada:

  • Scarves, wallpaper, pillow covers, garments: Made to order and printed in Montreal, typically ship within 10 business days.

  • Paper goods & stationery: Made in Dartmouth, ship within 3–4 business days of payment.

USA:

  • Paper goods & stationery: Ship within 3–4 business days.

General Shipping Times:

  • Most items arrive within 6–8 business days after shipping.

  • However, delivery can take up to 3 weeks, depending on location and carrier delays.

Need a rush order? Please email or call me before placing your order to make arrangements.

Shipping Carriers

I use a variety of shipping carriers depending on your location and item type, including:

  • FedEx, Purolator, Canpar, USPS, and UPS

I work through a shipping platform that gives me the best rate available, and I always choose the most affordable option for you.

Estimated Delivery:
Items shipped within North America generally arrive between 3 to 14 business days after shipment.

Customs, Duties, and Import Fees

Please note that Union Studio and Briana Corr Scott are not responsible for any import duties, VAT, handling fees, or taxes that may be applied upon delivery. These are the responsibility of the customer.

Returns & Exchanges

Paper Doll Kits

Due to the nature of craft kits, these are non-refundable.
However, if your item arrives damaged, I’ll gladly replace it.
Unopened kits in original packaging may be eligible for exchange on a case-by-case basis. Please email or call to inquire.

Prints, Cards & Paper Goods

Returns are accepted if:

  • The item is unused, still in its plastic sleeve, and in its original condition.

  • You request a return within 14 calendar days of purchase.

Customers are responsible for return shipping. If your item arrives damaged, please contact me right away.

Wholesale Inquiries

Yes, I do wholesale!
Please email: brianacorrscott@gmail.com for a password & link.